Effective Date: October 2026

Vetrix Waste Management ("Vetrix," "we," "us," or "our") respects the privacy of customers, vendors, employees, authorized software users, and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, business operations, and software platform, including integrations with QuickBooks Online.

1. Information We Collect

Depending on your relationship with Vetrix, we may collect the following categories of information.

Personal and Contact Information

• Names and business names.
• Email addresses and telephone numbers.
• Billing and service addresses.
• Customer and vendor contact details.

Business and Operational Information

• Dumpster and portable toilet rental details.
• Delivery, pickup, and service locations.
• Job scheduling and service records.
• Vendor pricing, service coverage, and job confirmations.
• Waste material information, disposal receipts, and related documents.

Billing and Accounting Information

• Customer invoices and payment records.
• Billing addresses and invoice history.
• Accounting identifiers and transaction references.
• Payment status and financial reconciliation information.

Technical Information

• Account identifiers and access permissions.
• Login and authentication information.
• Device, browser, and usage information where collected by the Platform or its service providers.
• Security and system activity logs.

2. How We Use Information

We use information for legitimate business purposes, including:

• Providing and managing waste management services.
• Scheduling deliveries, collections, and vendor assignments.
• Communicating with customers, vendors, and employees.
• Preparing invoices and maintaining accounting records.
• Synchronizing authorized information with QuickBooks Online.
• Maintaining security, investigating errors, and preventing misuse.
• Improving software performance and business operations.
• Complying with legal, regulatory, and accounting obligations.

We do not use QuickBooks-connected financial information for unrelated advertising purposes.

3. QuickBooks Online Integration

Our Platform may connect with QuickBooks Online through Intuit's secure authorization process.

When an authorized user connects a QuickBooks company, the Platform may access or transmit information necessary for supported accounting workflows, including:

• Customer names and contact details.
• Billing addresses.
• Invoice amounts, dates, line items, and statuses.
• Payment records and transaction references.
• QuickBooks record identifiers and synchronization metadata.

The integration is intended to support authorized accounting synchronization between Vetrix and QuickBooks Online.

We use QuickBooks-connected information only for the accounting and operational purposes described in this Policy.

We do not sell information obtained through the QuickBooks integration.

Information processed by Intuit is also governed by Intuit's applicable privacy policies and terms.

Users may request disconnection of the integration by contacting Vetrix or using any available disconnect controls. Disconnecting stops future authorized synchronization but does not automatically delete records already transferred or records that must be retained for legitimate accounting or legal purposes.

4. How We Share Information

We may share information with:

Service Providers: Technology providers supporting hosting, software operations, data storage, email delivery, mapping, security, and other necessary services.

Accounting Providers: QuickBooks Online and other authorized accounting services used to maintain financial records.

Operational Vendors: Dumpster providers, portable toilet providers, transportation companies, and disposal facilities, where necessary to complete services.

Professional Advisers: Accountants, legal advisers, insurers, and other professionals where reasonably necessary.

Legal Authorities: Government agencies, regulators, or courts where disclosure is required or permitted by law.

We limit operational disclosures to information reasonably necessary for the relevant purpose.

We do not sell personal information or QuickBooks-connected data.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and loss.

These measures may include authenticated access, role-based permissions, encrypted connections, restricted access to sensitive documents, and security monitoring.

No electronic system can guarantee absolute security. We cannot promise that unauthorized access or security incidents will never occur.

6. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

7. Cookies and Similar Technologies

Our website and software providers may use cookies or similar technologies to support authentication, security, essential functionality, and website performance.

Where required by applicable law, we will provide appropriate notices and choices concerning non-essential tracking technologies.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of eligible information.
• Request information about how your data is used or disclosed.
• Withdraw consent where processing is based on consent.

Some requests may be limited by legal requirements, contractual obligations, or the need to maintain accurate accounting and operational records.

To exercise applicable privacy rights, contact billing@vetrixwm.com.

We may need to verify your identity or authority before processing a request.

9. Third-Party Websites and Services

Our website and Platform may contain links or integrations with third-party services.

We are not responsible for the independent privacy practices of those third parties. We encourage users to review their policies.

10. Children's Privacy

The Platform is intended for business use and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through the Platform. If we become aware of such collection, we will take appropriate action consistent with applicable law.

11. International Data Processing

Information may be processed or stored in the United States or other locations where our authorized technology providers operate.

Where required, we will apply appropriate safeguards to international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, software, integrations, or legal requirements.

The latest version will be published on our website with its effective date.

13. Contact Us

For privacy inquiries, requests, or concerns, contact:

Vetrix Waste Management

Website: https://vetrixwm.com

Email: Bookings@vetrixwm.com

Florida, United States.